Actually had been the receipt point of a similar dress down in front of the whole staff by the ED and honestly, you could feel that it was "at cause" and I had to really work at not breaking into a big grin. The CS happened to cross flow my suppressing a grin, said, "You went uptone on that." I smiled back, yeah, she got it. Anger, used appropriately can be a right indication.
When the comm cycle turns into case dramatization people go down tone. I have had that before as well (many times).
The first was not enturbulating, the second was and eventually I left because of it.
My last day on post I had already decided to leave at the end of the day. It was the typical drama scream fest throughout the morning. My senior left the org with production demands (a contracted staff member...even though I was psoted in Div 6) and true gruesome threats, also a common occurrance. She called fifteen minutes later screaming at me because I hadn't gotten a "done" yet, screaming that she would call back in ten minutes and I'd better have it done...or else...threats and swearing. As I literally held the phone at arms length I decided...fuck the end of the day...I'm done, no more Q and A...I'm leaving NOW...and I walked away. Ten minutes later when my phone started ringing, I just shut it off and left it off. Two days later, I changed the number.